Core Technology
The Event Management module helps organizations turn reactive scenarios into proactive responses as events occur. A significant benefit to using the Event Management module is in its ability to manage, control and present information to the operator. As a result, the operator is able to monitor and respond to single and multiple events of varying complexity. Providing personnel with timely information and a broader understanding of what is happening can clearly affect the outcome, whether it is security related, operational, or any other aspect of your business. Mitigating risk benefits everyone. Take the guess work out of event management. Introduce intelligence with both automated and manual workflows to direct and control an operator's response to events. One of the unique features of the Event Management module is its ability to incorporate pre- defined "best practice" procedures directly into the system. It provides complete flexibility in designing the level of involvement an operator has in an event where decisions must be made - reducing the risk associated with human error in high stress emergency situations. An organization can design their workflow by incorporating prompts and cues for the operator to follow and respond in a given event. In short, a ![]() ![]() The advanced reporting mechanism tracks all events, operator actions, faulty devices and more, providing organizations with a wealth of information to continually improve their operational effectiveness. For instance, you may decide that a particular workflow needs to be modified. The information from the reports will assist in the discovery process to help refine your workflow. The reporting capabilities also provide organizations with an audit trail, ensuring compliance with internal policies, in addition to ISO, Sarbanes-Oxley requirements to name a few. The Event Management module is a client-server application and is available in Professional (non-redundant) and Enterprise (redundant) versions.
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